Health & Safety

No matter whether it’s a scraped knee or something more serious, our specially trained security team are fully qualified in First Aid; so don’t worry about asking for help.

Keeping our customers safe

Covid-19 Information

Our priority here at Princes Mead is to ensure the safety and well being of all our Customers and those working here at the centre during these exceptional times.  We have taken preventative steps within the centre, including increased cleaning routines, to help protect you whilst you visit us.  We are monitoring Government guidance closely and following recommendations to help us do everything we can to help alleviate the spread of Covid-19 and protect you, our valued customers.

All the latest information of who is open and what the current trading times are can be found on the shop’s individual page.  Please check those pages for information before contacting the centre directly with any questions you may have, as this will allow us to provide the best and quickest response to the more unusual enquiries that we receive!

While you are here you’ll see additions around the centre, for example directional signage, hand sanitising stations and posters displaying useful contact information if you would like to find out more about the virus and where to find help should you need it.  While you visit please respect the directional signage to help the flow of Customers around the centre and maintaining social distancing wherever possible.

Our public toilets, baby change and disabled facilities are currently closed, save for emergencies.  If you genuinely need access please call the centre main number 01252 375520 and we’ll be happy to help.

We want you to feel safe and secure when you visit us and want to know if there is anything that we can help with and understand if you have any suggestions that you feel will make a difference.  Please click here if you would like to get in touch directly and we will aim to respond to you within 24 hours.

More information from the Government regarding Coronavirus can be found here or for Rushmoor Borough here

For NHS information please click here.

We look forward to welcoming you soon.

Our Centre Ambassadors

Whilst you’re visiting Princes Mead Shopping Centre, please don’t be surprised if you see our fabulous security team meandering around. If you look like you need help, then they will come and ask if you’re OK.

We want you to feel safe, but if you’re feeling unwell or do need some assistance, then just say so. Your safety is our number one priority. Working alongside this is a 24/7, CCTV system. This system is in use for the purpose of public safety and crime reduction, as we work in partnership with the Farnborough police department.

Have you seen something suspicious?

Then please do get in touch with us, and help keep Princes Mead Shopping Centre safe.